Vision Flooring is a Melbourne-based flooring business providing flooring advice, product guidance, in-home consultations, measurement, quotations and flooring installation services.
Our services may include, depending on the project, flooring product supply, timber, hybrid, laminate, vinyl, carpet and engineered flooring installation, floor sanding and polishing, floor repairs, trims, transitions, subfloor preparation, final cleanup and aftercare guidance.
Business details:
– Business name: Vision Flooring
– ABN: [Insert ABN]
– Email: [Insert confirmed email]
– Phone: [Insert confirmed phone number]
– Service area: Melbourne, Victoria and selected surrounding areas, subject to confirmation
The information on this website is provided for general guidance only. We aim to keep the website accurate and up to date, but product information, availability, pricing, images, service areas and project details may change without notice.
Images shown on this website may include completed projects, sample imagery, supplier images or temporary stock imagery. Actual flooring colours, grain, texture and finish may vary depending on product batch, lighting, room conditions and screen settings.
Nothing on this website should be treated as a final quotation, binding offer or guarantee of product availability unless confirmed in writing by Vision Flooring.
Vision Flooring may offer free in-home flooring consultations. During a consultation, we may bring flooring samples, discuss your goals, review the rooms or areas being upgraded, take measurements and provide practical advice about suitable flooring options.
A free consultation does not guarantee that we will accept a project, provide a quote, or supply or install a particular product. We may decline work where the project is outside our service area, outside our scope, unsafe, unsuitable, unavailable, or impractical to complete.
When you submit an enquiry through the website, by phone, email or another contact method, you agree that the information you provide is accurate, current and complete.
Submitting an enquiry does not create a confirmed booking or contract. A booking is only confirmed once Vision Flooring has accepted the booking and confirmed the details with you.
We may contact you to clarify your requirements, including your suburb, property type, rooms or areas needing flooring, product interest, preferred timing, access requirements and any relevant site conditions.
Any quote provided by Vision Flooring is based on the information available at the time, including measurements, product selection, site access, subfloor condition, installation requirements and any other project-specific factors.
Unless stated otherwise in writing, a quote may not include additional works or costs discovered after the quote is prepared, including but not limited to:
– subfloor levelling or repair
– moisture issues
– removal or disposal of existing flooring
– unexpected site conditions
– access restrictions
– additional trims, transitions or stair details
– changes to product selection
– changes to project scope
– delivery, storage or supplier-related changes
A quote is valid only for the period stated in the quote. If no validity period is stated, the quote should be confirmed with Vision Flooring before acceptance.
A project is not confirmed until you accept the quote and Vision Flooring confirms the project in writing. We may require a deposit, signed acceptance, written approval or other confirmation before ordering products or scheduling installation.
Once a quote is accepted, any requested changes to the product, layout, rooms, installation method, timing or scope may require a revised quote.
Vision Flooring provides guidance to help you compare flooring products in your home, including colours, materials, textures, durability, maintenance requirements and suitability for different rooms.
Final product selection is your responsibility. We encourage you to review samples carefully in the areas where the flooring will be installed, under your own lighting and beside your furniture and finishes.
Natural materials such as timber may include variation in grain, colour, knots, markings and texture. These variations are part of the natural character of the product and are not necessarily defects.
You agree to provide reasonable access to the property so Vision Flooring or its installers can complete the agreed work safely and efficiently.
Before installation, you may be required to:
– clear rooms or agreed work areas
– remove personal belongings, fragile items and valuables
– arrange access to power and suitable parking
– ensure pets and children are kept safely away from work areas
– notify us of any known hazards, defects, moisture issues or access limitations
– obtain any required approvals from landlords, owners corporations, builders or other relevant parties
If the site is not ready when installation is scheduled, additional costs or delays may apply.
Vision Flooring will make reasonable efforts to complete work within agreed timeframes. However, project timing may be affected by product availability, supplier delays, weather, site conditions, access issues, additional preparation work, illness, safety concerns or circumstances outside our reasonable control.
Any installation dates or completion dates are estimates unless confirmed otherwise in writing.
Flooring performance depends on suitable site conditions, including the condition of the subfloor, moisture levels, ventilation, existing floor coverings and building movement.
If unsuitable conditions are identified before or during installation, Vision Flooring may recommend additional preparation, repairs, levelling, moisture treatment or other work before installation proceeds. These works may involve additional costs and may affect timing.
If you need to change or cancel a booking or accepted project, please contact Vision Flooring as soon as possible.
Cancellation or change fees may apply where products have been ordered, custom materials have been arranged, installers have been scheduled, or work has already commenced.
If Vision Flooring needs to reschedule due to supplier delays, safety issues, unsuitable site conditions or circumstances outside our reasonable control, we will contact you as soon as reasonably possible.
Payment terms will be set out in your quote, invoice or written project agreement.
Unless otherwise agreed in writing, payment must be made by the due date shown on the invoice. Vision Flooring may require a deposit before ordering products or scheduling work.
If payment is overdue, Vision Flooring may pause work, delay installation, withhold further services, recover reasonable debt collection costs, or take other action available at law.
Nothing in these Terms and Conditions limits or excludes any rights you may have under the Australian Consumer Law or other applicable laws.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. If a product or service fails to meet an applicable consumer guarantee, you may be entitled to a remedy, depending on the circumstances.
Manufacturer warranties may apply to certain flooring products. These warranties are provided by the relevant manufacturer or supplier and may be subject to specific terms, exclusions, maintenance requirements and installation conditions.
After installation, Vision Flooring may provide general aftercare guidance to help you maintain your new flooring.
You are responsible for following product-specific care instructions, manufacturer recommendations and reasonable maintenance practices. Damage caused by misuse, neglect, incorrect cleaning products, excessive moisture, poor ventilation, furniture movement, pets, accidents or failure to follow care instructions may not be covered by warranty.
To the maximum extent permitted by law, Vision Flooring is not liable for indirect, incidental, special or consequential loss arising from your use of this website or from delays, interruptions, product availability issues or circumstances outside our reasonable control.
Nothing in this section limits any liability that cannot legally be limited or excluded, including liability under the Australian Consumer Law
This website may contain links to third-party websites, suppliers, manufacturers, social media pages or external resources. These links are provided for convenience only.
Vision Flooring is not responsible for the content, accuracy, security or privacy practices of third-party websites.
All website content, including text, images, layout, graphics, branding and design elements, is owned by Vision Flooring or used with permission unless stated otherwise.
You may view this website for personal or business enquiry purposes. You must not copy, reproduce, modify, distribute or use website content for commercial purposes without written permission from Vision Flooring.
When you contact Vision Flooring or submit an enquiry, we may collect personal information such as your name, phone number, email address, suburb, property details, project requirements and any photos or files you choose to provide.
We use this information to respond to enquiries, assess project requirements, arrange consultations, prepare quotes, deliver services and manage customer communications.
For more information about how personal information is collected, stored and used, please refer to our Privacy Policy.
If you have a concern about a product, quote, installation or service, please contact Vision Flooring first so we can review the issue and attempt to resolve it.
We may ask for photos, written details, access to inspect the issue, product information or other relevant details before determining the appropriate next step.
These Terms and Conditions are governed by the laws of Victoria, Australia.
Vision Flooring may update these Terms and Conditions from time to time. The latest version will be published on this website with the updated date shown at the top of the page.
Continued use of this website after changes are published means you accept the updated Terms and Conditions.
For questions about these Terms and Conditions, please contact Vision Flooring.
Email: [Insert confirmed email]
Phone: [Insert confirmed phone number]
Website: [Insert website URL]